School for Startups Radio

November 1, 2023 - Dale Carnegie CEO Joe Hart and AI Consultant Glenn Gow

Joe Hart – CEO of Dale Carnegie and Co-Author of Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want 
Two people can have the exact same circumstances, the house, themortgage, the broken shoulder, whatever. One person is miserable,down, and negative, and the other person is thriving. The differenceis what they think.
Joe Hart began his career as a practicing attorney. After taking a Dale Carnegie Course, Joe reassessed his career path and future, ultimately leaving the practice of law, going to work for a top real estate company, and then founding an innovative e-learning company called InfoAlly. After selling that business five years later, Joe became the president of Asset Health, a US-based health and wellness company—all before becoming the President and CEO of Dale Carnegie in 2015. In 2019, the CEO Forum Group named Joe as one of twelve transformative leaders, giving him the Transformative CEO Leadership Award in the category of the People. He is the host of a top global podcast, “Take Command: A Dale Carnegie Podcast”, and he speaks around the world on topics such as leadership, resilience, and innovation, among other things. Joe and his wife, Katie, have six children, two dogs, and one cat. He is an active marathoner, having run many races, including Boston, New York, Chicago, Berlin, Detroit, and Toronto.
Glenn Gow – AI coach and Consultant 
It is the white-collar jobs that are at the most risk because of A.I. Theskills that this type of AI brings to the party is replacing some of theskills that you used to pay a lot of money for.
Glenn Gow was a CEO for 25 years (and in venture capital for 5 years) and taught him more than just business; it taught him the essence of leadership. Now, he applies his insights by coaching CEOs to create their own personal and corporate successes. Keynote Speaker on AI For the last 5 years, Glenn has been helping the C-Suite prepare for the impact of AI. His keynote sessions simplify AI for leaders, ensuring the C-Suite will leverage AI for better strategy, governance and financial results. Board Member On the board, Glenn is the AI expert. Boards benefit from his deep understanding of AI when he drives the conversations around risk, governance, oversight and strategy. He was founder and CEO of Crimson Consulting Group, where he ran the company for 25 years. His work includes Apple: launch new products into new markets, Facebook: leverage marketing technology, Microsoft: a “competitive migration” program creating $100M in incremental revenue, Cisco: a global GTM approach resulting in $250M of additional revenue and Google: doubling the number of leads for the sales organization.

October 30, 2023 - Marvel Comics Special Show Gavin Edwards and Dave Gonzales

Beloved culture writers Joanna Robinson, Dave Gonzales, and Gavin Edwards are proud to release MCU: The Reign of Marvel Studios. The authors draw on more than a hundred interviews with actors, producers, directors, and writers to present the definitive chronicle of Marvel Studios and its stunning rise to become the dominant player in Hollywood and global pop culture. Dissecting every phase of Marvel’s inception, from its humble beginnings as a moribund toymaker in the 1990s to its current status as the king of superhero movies, the book reveals the secrets behind Marvel’s success.
Gavin Edwards – Co-Author of the Book MCU: The Reign of Marvel Studios
One of the fundamental insights into Marvel is the sense that anyonecan pop up at anytime. You are reading a Spiderman comic and thenthe Fantastic Four drop by. They said what if we do that in movies?That’s how you get 20 movies out of Iron Man.
Gavin Edwards is the New York Times-bestselling author of thirteen books, including The Tao of Bill Murray, Kindness and Wonder: Why Mister Rogers Matters Now More Than Ever, and most recently, Bad Motherf—er: The Life and Movies of Samuel L. Jackson, the Coolest Man in Hollywood. Gavin has ridden on Taylor Swift’s private plane, taken a city bus to the Grammys, and participated in the world’s largest tomato fight. Gavin Edwards is your man. He has been a repeat guest on the Today show (NBC), All Things Considered (NPR), and Behind the Music (VH1)—and he’s entertained and motivated audiences all over North America.Dave Gonzales – Co-Author of the Book MCU: The Reign of Marvel Studios
We had 600 scripted TV shows last year. That is going to be greatlyreduced now that we are at the end of peak TV, now that the writersand actors want to be fairly compensated. The overall result is goingto be less the TV.
Dave Gonzales is a podcaster and has written for the New York Times and the Guardian. He lives in Denver, Colorado.

October 27, 2023 - OSS.Ventures Renan Devillieres and Course Creation Expert Nancy Giere

Renan Devillieres – Founder of OSS Ventures – Building a French Manufacturing Eco-System
There are not enough startups in manufacturing. Manufacturing isroughly 25% of GDP and 0.7% of startups.
A graduate of the Ecole Normale Supérieure and the Ecole Polytechnique Fédérale de Lausanne, Renan began his career as a consultant at McKinsey, before becoming an economist at the OECD and then strategic project manager for the Richemont Group. After his various experiences, Renan launched into entrepreneurship by founding a start-up, which he sold to Google Ventures in 2018. Having always been attracted to tech and industry, Renan co-founded OSS Ventures in 2019 with the mission of supporting French industry in its technological, environmental, social and societal transition from industry 2.0 to industry 4.0
Nancy Giere – Course Creation Expert and Author of Bundle Your Brilliance: Turn your expertise into profitable online courses    
To have online classes work you need to be really clear who your audienceis and the problem that you are trying to solve and what makes you unique.What is your spin? Everything starts who do you want to serve.
Nancy Giere is a course creation expert. She works with businesses of all sizes from solopreneurs to Fortune 100 companies turn their expertise into high profit courses. She creates engaging, fun, and interactive programs that get results. Nancy Giere has created courses for any type of content you can imagine, from leadership development to technical training and far more. She has experience designing programs for every online and offline delivery method. Pick a topic and she’s probably worked on it. She has an enormous breadth of experience across many industries. She has spent her entire professional career designing courses for organizations of all sizes from solopreneurs to Fortune 100 companies. She knows how to build the systems that make your online course one that will work beautifully and stand out from the crowd.

October 25, 2023 - Thrive Business Bill Simmons and Abundant University Dr. Michael D. Smith

Bill Simmons – Founder of Thrive Business Operations – Building a Fractional COO Business
As much as the client is hiring us, we are making a decision on who we wantto work with. I often say you can’t help someone who knows it all. We have toget ahead of that and not be so desperate for business that we take on bad clients.
Bill Simmons founded his company with a goal to help business owners and entrepreneurs clarify and execute their visions! Bill is the founder of Thrive Business Operations. The firm provides Fractional COO Services helping growing businesses that struggle with operational challenges succeed by integrating a Fractional Team and optimizing business through The Thrive OpsCycle. Their primary mission is to help businesses unlock growth through smooth operations, improved communications, and increased accountability. Bill is passionate about helping business owners reduce frustrations and increase their profits through executing and advancing their strategy, systems, and people Bill has over 30 years of experience helping entrepreneurs and individuals grow in their life and their business. Bill is also an experienced speaker, sharing his message of leadership and success with well over 250,000 people throughout the world. With his gift as a storyteller he will be sure to inspire your audience while also bringing them value from his years of experience.
Dr. Michael D. Smith – Carnegie Mellon University Professor and Author of The Abundant University: Remaking Higher Education for a Digital World
Higher education must realize that what we are doing is financiallyand morally unsustainable. We cannot correct those problems fromwithin the existing scarce classroom.
Dr. Michael D. Smith is a professor of Information Technology and Marketing at Carnegie Mellon University. He is interested in how new technologies impact consumers and firms, and particularly interested in how new technologies are impacting the entertainment industry. His book, Streaming, Sharing, Stealing: Big Data and the Future of Entertainment, co-authored with Rahul Telang, talks about the “perfect storm” of technological changes that are hitting the entertainment industries, and what leaders in these industries can do to respond. Higher education in the US works wonderfully for the elite, but it fails hundreds of thousands of deserving students every year. It contributes to social injustice and socioeconomic stratification, has created a $1.7 trillion student loan debt crisis, and bestows sterling credentials on a select few that often need it least. But, as Carnegie Mellon professor Michael D. Smith shows in his new book The Abundant University: Remaking Higher Education For a Digital World (MIT Press; September 19, 2023) there is reason for hope—as long as those in charge are willing to embrace the type of change that has always terrified the academic world. Higher education, like so much else in the era of smartphones and AI, is primed to be revolutionized by digital technologies, which will allow it to offer high-quality and affordable instruction to students who’ve previously been excluded due to finances, life circumstances, and other barriers to access.

October 23, 2023 - No Bridge Too Far Deepak Ohri and Predictable Sales Process Luis Báez

Deepak Ohri – Founder and Former CEO of lebua Hotels & Resorts     
The difference between me and other people is that when theydream, they are sleeping. My dreams don’t allow me to sleep.
Deepak Ohri, founder and Former CEO of lebua Hotels & Resorts, is well-known worldwide as an award-winning entrepreneur who has transformed the luxury hospitality landscape in Asia. In November 2022, Deepak Ohri was named the World’s Leading Happiness Ambassador by the World Travel Awards. He has been recognized globally as an award-winning entrepreneur and celebrated speaker, being featured speaker at the Forbes Global CEO conference and Financial Times Business of Luxury Summit, amongst many others. Ohri is also a guest lecturer at many prestigious business schools including Harvard Business School, Columbia University, NYU Stern School of Business, and MIT Sloan.  Deepak has been appointed Executive in Residence in Entrepreneurship and Innovation at the College of Business at Florida International University (Miami, Florida). He has also co-created and helped pioneer the first MBA course in luxury marketing and management www.luxuryincubator.bz for the Graduate School of Business at FIU.
Luis Báez – Predictable Sales Process Guru    
In sales, there needs to be a manner of qualification. First, ask if theyhave the problem that you can solve. If they do great secondly, howwould you quantify that problem? On a scale of 1 to 10 how much doesit hurt? And third, how much is your budget? How much are you willingto invest to have this solved?
Luis Báez is a sales enablement strategist and consultant dedicated to Tech/SaaS-based B2B professionals. A Bronx-raised, proud, Puerto Rican-American and former Silicon Valley C-Suite professional, Luis is dedicated to helping business owners and employees build themselves as better people—full stop. In 2017, after years of working in some of the biggest Silicon Valley startups (think LinkedIn, Google, Uber, Tesla, and more), Luis began to teach impassioned business owners how to scale their revenues and impact by creating and selling high-end offers. Today Luis is the Global Director of Revenue Enablement at Deputy (a SaaS Workforce Management Product Company,) not to mention a published author through the internationally-recognized Madecraft organization, which includes an incredibly popular LinkedIn Learning course on personalized sales that has been taken by over 15K people to date.

October 20, 2023 - SearchTires.com Timothy Shaffer, SAS Data Jay Upchurch and Joy! Donnalynn Riley

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October 18, 2023 - Structure of Success Patrick Esposito and Work Your Magic Sharon Darmody

Patrick Esposito – Chief Executive Officer & Founder of Initiative Labs  and Author of The Structure of Success: A Framework to Help Build Your Business Better 
It all starts with assessing the problems. What are the problems and whatare the opportunities facing the business. We look further at how each ofthese problems and opportunities potentially impact success, or howcould it lead us to failure.
Patrick Esposito is an entrepreneur, attorney, advisor, and board member who has helped to found, lead, and advise small and medium-sized businesses in technology, consulting, retail, banking, real estate, and other sectors, as well as U.S. government organizations. Currently, Patrick serves as president of ACME General Corp., a leading public sector advisory business and also serves as counsel with Spilman Thomas & Battle law firm. He recently launched Initiative Labs LLC to help leaders apply the approaches and tools in this book.
Sharon Darmody  – Clinical Director of Strive Occupational Rehabilitation and Author of Work Your Magic: Create a Better Business Community That Works for Everyone
Work your Magic is based on the premise that instead of letting peoplefall over and then picking them up, we want to keep them well from thebeginning. We want to go upstream and make sure they don’t fall in the river.
Sharon Darmody is a workplace organizational coach and consultant. Her new book, Work Your Magic, is an indispensable roadmap for creating a new work order that actually works. Sharon is an organizational coach and mediator for 25 plus years, and the founding director of Strive Occupational Rehabilitation, launched in 2004 which works to help people to be more engaged at work so that they can thrive both at work and at home. She knows that work is not working. The COVID-19 pandemic disrupted corporate life as we know it—and became a tipping point for a change that’s long overdue. Within the book, she has created an interactive, easy-to-follow guide, which will provide readers a clear pathway to diagnosing the specific issues at play in their workplace, and actionable items to make the changes they need to make work, work again. M.A.G.I.C is the acronym for what Sharon believes are the core drivers of people being engaged and thriving at work: Meaning, Authenticity, Ground Rules, “I”, and Curiosity.

October 16, 2023 - Pay Proudly Jeff Maine and Team Accelerator Margie Oleson

Jeff Maine – CEO/President at Proudly       
Face it, business owners are paying for the credit card rewards.As the rewards get better and better, the interchange rate goup and up. Somehow the issuing banks have to get that moneyback to pay for these rewards. The better the rewards, themore the merchants pay.
Jeff Maine founded his company with a goal to take the payment processing industry from simply transactional….to relational! Jeff is the founder of Pay Proudly and his mission is twofold: to provide business owners with payment clarity and to support communities through charity. Throughout his career, he saw that there was a gap in the marketplace for relational support in payment processing. Payment processing is the lifeblood of a business and Jeff and his team are passionate about educating business owners on how important having the right payment processor is for your business. As an industry disrupter, Jeff is on a Mission to bring ‘Pay it Forward’ into the payment sector as well. Pay Proudly leverages their 25+ years industry expertise and reputation in the payment space to provide financial charity to non-profits each quarter. Pay Proudly allows the world of commerce to converge and generate financial support for great causes. It’s not marketing spin to acquire new business as Jeff can be seen living out those core values every day.Dr. Margie Oleson – Organization and Change Consulting at Oleson Consulting LLC
The leaders’ number one job is to make everyone else better at what theyare doing. And when they are not doing that, and many aren’t, those peopleare left to their own devices.
Dr. Margie Oleson is an executive coach and leadership & team development expert with a doctorate in Organization Development. She delivers her coaching with practical strategies and actions for leaders and their leadership teams to build the right foundation for teamwork and productivity. Clients have included companies in most industries, such as Aeronautics, Agriculture, Financial Services, FinTech, Health Care, Higher Education, Insurance, Manufacturing, Medical Device, Nonprofit, Retail, and more. Margie developed Top Team Accelerator, which helps senior leaders and their leadership teams build systems and habits for successful change and sustain improvements going forward. With an emphasis on the organization, Margie works with senior leaders and leadership teams to become cohesive, high-performing teams – which translates to high performance among their own teams.

October 13, 2023 - Education Entrepreneur Tammy Myers and AirBnB Fran Hassing & Peter Buzzard talks about SCORE

Tammy Myers – Founder and President at Mrs. Myers’ Education Services
We took a second-grade classroom and supported the students thatwere struggling. 24 out of 25 students made significant gains. Weset the foundation for learning by teaching the students how to learn.
Tammy Myers inspires even the most reading-resistant to love books. A licensed speech pathologist, Myers has pioneered an approach that takes kids on a journey to become strong and confident learners. Tammy’s work began more than 20 years ago with children who had speech and neurological disabilities. To help children learn to communicate and learn, she introduced techniques that engaged their senses, included systematic movement, and repetition, and predictability. She found the children she worked with not only became better communicators, they also became better learners. Reading became a school skill and a strategic life skill. Giving these students with ‘special needs’ life literacy skills, also opened the doors for acceptance with their peers, inspired teachers to support them through academic challenges, and empowered parents to support their child’s personal growth. Today, Tammy and her team of educators help children in all levels at Mrs. Myers’ Playroom and Mrs. Myers’ Learning Lab in Racine, Wisconsin. The year round pediatric therapy, and literacy and math programs move children toward breaking boundaries and exceeding expectations. Mrs. Myers’ Learning Lab takes children through activities in four brightly colored rooms, called “Chapters”. Using creativity through games, sports, videos, iPads, play-dough and even shaving cream (yes, shaving cream!), kids engage completely in the learning experience. By the end of the program, each child has written his or her own book and receives a published copy! In addition to Mrs. Myers’ Learning Lab, Tammy works with students with speech and language disorders, coordinates an occupational therapy program through Mrs. Myers’ Playroom, and a literacy program through Mrs. Myers’ Education Services for the community in cooperation with private schools, charter schools, and non-profit foundations. She is a graduate of Leadership Racine, an active member of RAMAC, and past-president of TEMPO Racine. Her speaking engagements include educational presentations for administrators, teachers, and parents to promote success in the classroom through language and literacy. Student success continues to be her motivation and drive. Her passion for student literacy will captivate the heart of any audience. A graduate of the University of Arkansas for Medical Sciences, Tammy Myers received a Bachelor of Science degree and a Master of Science in Communication Disorders. She is a life long learner striving for knowledge in the complex processes of cognition, psychology, and language. She maintains her Certificate of Clinical Competence through the national American Speech Language and Hearing Association. She continues in private practice speech language therapy in Mount Pleasant.SFS Minute 283: Tammy MyersFran Hassing – Owner of Hassing Hills Hideaway
I went to SCORE and said we are thinking of opening a short term rentalproperty to augment our retirement income. The process with SCORE wasan extremely positive process. I can’t say enough about it. One of thebiggest things was doing a SWOT analysis to study strengths, weaknesses,opportunities, and threats with a SCORE executive.
This story epitomizes the entrepreneurial spirit thriving in Idaho’s business landscape. Meet Francine Hassing, the dynamic owner of Hassing Hills Hideaway. It showcases the power of small businesses as the driving force behind Idaho’s economic engine. Amidst this vibrant landscape, SCORE, an organization supporting small businesses, plays a pivotal role. SCORE provides invaluable resources, mentorship, and guidance to entrepreneurs throughout Idaho, empowering them to overcome challenges, refine their strategies, and achieve sustainable growth. As the owner of Hassing Hills Hideaway, she has created a tranquil retreat nestled amidst Idaho’s breathtaking landscapes, offering guests a remarkable escape into nature’s embrace. While Fran’s success is undeniably impressive, her partnership with SCORE amplified her entrepreneurial journey and fueled her business growth.Peter Buzzard – SCORE Mentors – Chapter Co-Chair and Certified Mentor at Treasure Valley, Idaho Chapter 
Go ugly early. You need to get into the market as early as you canwith a minimum viable product so that you can learn.
Peter Buzzard, a seasoned technology marketing executive, possesses specialized expertise in channel development, product marketing, and demand generation. His key strength lies in expanding revenue streams by initiating product launches, executing strategic programs, and establishing partnerships to rapidly increase revenues through integrated indirect and direct routes-to-market. Peter has an extensive background in marketing enterprise technology hardware, software, and services across regions such as the US, Latin America, Europe, and Asia Pacific, consistently achieving remarkable quarterly growth rates ranging from 50-100%. His professional journey includes navigating complex M&A deals and venture-backed initiatives, with transaction values spanning from $1 million to $1.6 billion, and overseeing three successful IPOs. During his recent tenure at HP, Peter focused on global channel sales and marketing efforts. Initially, he concentrated on selling enterprise printing software solutions through existing resellers. Later, after the acquisition of Samsung’s copier business, he spearheaded the re-launch of HP’s channel program for managed print services, encompassing hardware, software, and services.

October 12, 2023 - Strauss Naturals Wayne Elliott and 15 Minutes of Shame Des Hague

Wayne Elliott – Ship Recycling and Strauss Naturals Advocate
I owe my life to Strauss Naturals products. Jim Strauss had such anunderstanding of nature and how everything connects. There hasnever been one word that he said that did not turn out to be true.
Wayne Elliott is a former football and baseball player. He has been in the ship recycling business for 40 years. His company can take a 1000-foot-long ship and reduce it to a pile to reusable materials. He has grown into other areas such as battery recycling. he recounts his life-changing experience with SHD, a health supplement he stumbled upon after battling angina and its debilitating symptoms. Struggling with leg cramps, shortness of breath, night sweats, and chest pains, Wayne also grappled with anxiety and a lack of energy, resigning himself to the fate of heart-related issues that plagued his family. However, upon learning about SHD through a friend in Vancouver and being inspired by studies from renowned institutions like Harvard, Wayne decided to give it a try. Astonishingly, within two weeks of taking SHD, he noticed improvements in unexpected ways – his hearing returned, and his respiratory system cleared, leading to a significant boost in energy. Over the course of three months, Wayne transformed into a revitalized version of himself, feeling as energetic as he did decades ago. This transformation propelled him into a new phase of life where he actively engaged with others, becoming a spokesperson for Jim Strauss, the creator of SHD. Wayne’s involvement extended to radio shows and lectures, allowing him to share his incredible journey with thousands of people suffering from various health issues. His enthusiasm and dedication to natural health solutions led him to become a regular guest on radio networks in the USA and Canada, where he continued to spread the word about his positive experiences with SHD and its miraculous effects on individuals dealing with diabetes, heart disease, low energy, and clogged arteries. Wayne’s story highlights the power of painless, safe, and affordable health products, emphasizing the beauty of solutions that genuinely work. His gratitude towards Jim Strauss and the Strauss Heart Drops is profound, as he believes that without this intervention, he might not have been alive today, reinforcing the transformative impact of natural health remedies in the face of life-threatening conditions. Strauss Naturals is sponsoring the show with support for our radio-minute segments. Wayne says very simply that their products saved him. He became an advocate for the company and has been working with them for 29 years.Des Hague – Back from Being Cancelled, Strategic Advisor at Ikoniq and the Author of Fifteen Minutes of Shame: How a Twitter Mob Nearly Ruined My Life
Social media has allowed what Phil Collins called, ‘Too many people, toomany voices.’ Everybody has a microphone and some people need them,but not everybody needs to share every thought that they have. Being judgeand jury is not a good look.
Des Hague shares the good and bad in his book 15 Minutes of Shame- How A Twitter Mob Almost Ruined My Life. Des “D.G.” Hague is an acclaimed executive leader with a proven track record of leading global brands. In his private equity ventures he has returned over half a billion dollars. Des “D.G.” Hague is an acclaimed executive leader with a proven track record of leading global brands. In his private equity ventures he has returned over half a billion dollars to shareholders. Hague is the co founder of Hague Enterprises LLC and has made several investments since its inception in 2015. Hague has served on the board of over 20 companies and currently serves on the advisory board of several companies; YoungCaruso, MRGN, Ikoniq, Happy Clinic, and Messenger Corporation, Hague also advises several start ups and not for profit organizations. Additionally, Hague provides expertise and advisory services for several private equity firms specializing in turnarounds, buyouts, and industry consolidations. Most recently Hague served as the President and CEO of VIPER EA a leader in retail profit optimization. During in his three-year tenure Hague increased the enterprise value of the company to $100 million a 20x plus increase. Between 2009 to 2014, Hague held the position of CEO of Centerplate, Inc., which grew under his leadership to become North America’s largest hospitality business, operating in sports, convention centers, and entertainment venues in over 40 US states, Canada, and Europe with more than 40,000 employees. Sold to Olympus Partners resulting in Kohlberg (equity owner) largest return at the time of the transaction. Hague elevated the performance of Centerplate to unparalleled heights, resulting in numerous awards and recognitions, including “Best Food and Beverage” by Convene Magazine, “No. 1 NFL Experience” by Stadium Journey among others. Prior to Centerplate Hague has had the pleasure of working for iconic brands such as Safeway, IHOP, 7-Eleven, Maytag, PepsiCo and Whitbread and attributes his success to a never stop learning mentality. Hague is heavily involved in the community and his efforts to date has helped raise over one hundred million for worthy philanthropic causes. Hague has won numerous awards throughout his career but is most proud of the ones associated with being a force for good from Baltimore, Toronto, Vancouver, California and Connecticut among others.